Feb 19, 2008, 02:16 AM // 02:16
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#2
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Wilds Pathfinder
Join Date: Mar 2007
Profession: Rt/
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If this "Banning Bonanza" was as big as you say; then we would have had more than two, "I was banned!" threads.
Last edited by 1 up and 2 down; Feb 19, 2008 at 02:28 AM // 02:28..
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Feb 19, 2008, 02:18 AM // 02:18
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#3
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I like yumy food!
Join Date: Jan 2006
Location: Where I can eat yumy food
Guild: Dead Alley [dR]
Profession: Mo/R
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Tough luck is generally the answer you'll get.
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Feb 19, 2008, 02:18 AM // 02:18
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#4
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Frost Gate Guardian
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You have to break an egg to make an omelet.
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Feb 19, 2008, 02:22 AM // 02:22
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#5
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Wilds Pathfinder
Join Date: Jul 2006
Location: Hawaii
Guild: Clan Of Elders
Profession: N/
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http://www.guildwarsguru.com/forum/s...9&postcount=27
Quote:
Originally Posted by Gaile Gray
We have taken steps to elminate this problem. It will be a couple of weeks until the final dregs of this issue are resolved, but you will most likely see an appreciable improvement even within days.
With a combination of improved and greatly increased bot removal, and with a restriction on formerly-unrestricted trial or demo accounts, we believe this issue will soon be improved in a major way.
Our apologies for any inconvenience or irritation that you have experienced as a result of the advertising.
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Not sure it's related, but it was posted last week and other bot/gold seller purges have resulted in "false positives" in the past.
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Feb 19, 2008, 03:16 AM // 03:16
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#6
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Desert Nomad
Join Date: Jun 2006
Location: Look out!
Profession: E/
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Yea, I would be really pissed if I got hit with the ban stick seeing as how I don't even use textmods or buy unid'd golds. I would also be pissed if all I got was a 'oops my bad'. Hopefully this will settle down before more innocent people get banned (not saying anyone's innocent or not, just seems like lots of ppl get banned and get their accounts back meaning there was no reason for a ban in the first place)
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Feb 19, 2008, 03:24 AM // 03:24
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#7
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Forge Runner
Join Date: Nov 2006
Location: USA
Profession: P/W
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Arenanet's a company. They're far from perfect. What else do you want them them to do aside from apologize? Send you a gift basket?
At least they're trying. Maybe not doing well, but trying.
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Feb 19, 2008, 04:31 AM // 04:31
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#8
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Hall Hero
Join Date: Aug 2005
Profession: E/
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Your friends were likely guilty. They must have had some e-bay purchased gold that they distributed. To a.net, it looked like a laundring scheme.
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Feb 19, 2008, 05:45 AM // 05:45
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#9
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ArenaNet
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From my perspective, and I have access to Support records, there's no "banning bonanza." Occasionally, and quite rarely, a player is erroneously blocked. A quick ticket, a prompt response, and all is well. When you have 4,000,000 accounts (and more!) and tens of thousands upon tens of thousands playing at any given hour, I don't see a cause for alarm in current trends.
With an eye on keeping the game world a good place to be, and assuring that we stem the tide of bot users, exploiters, and gold sellers (whose sales affect the prices you pay in game), I don't know that we can ever be flawless. But then, I don't know any human-operated system that is flawless. Of course, we regret any errors, and make as quick an amendment of those errors as we can. I think that's really the best that we (or any company) can offer.
__________________
Gaile Gray
Support Liaison
ArenaNet
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Feb 19, 2008, 05:56 AM // 05:56
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#10
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Lion's Arch Merchant
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Ty Gaile taking a minute to answer that one. Keep up the good work.
Cheers
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Feb 19, 2008, 06:02 AM // 06:02
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#11
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Frost Gate Guardian
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Thank you,
I have no problem if it is just a mistake and all my accounts come back as they were before. I understand the problem and how hard it must be to deal with this large issue.
It is just tough on my hubbie and I to make it through this part that requires waiting to see if every character is in tact and all my stuff is still there and my survivors have not died. I am biting my nails here and praying.
Thanks for paying attention to us and hearing us, Gaile.
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Feb 19, 2008, 06:22 AM // 06:22
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#12
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Site Contributor
Join Date: Jan 2006
Profession: R/
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Quote:
Originally Posted by 1 up and 2 down
If this "Banning Bonanza" was as big as you say; then we would have had more than two, "I was banned!" threads.
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There's been quite a few, around 3 or 4 in Q and A also.
__________________
"Even if the morrow is barren of promises,
nothing shall forestall my return."
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Feb 19, 2008, 07:26 AM // 07:26
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#13
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Lion's Arch Merchant
Join Date: Apr 2006
Guild: Stranded Among New Players [SANP]
Profession: Mo/
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If you were banned by accident and Anet offers to unban you with an apology I think its worth the THOUSANDS of bots that are also banned.
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Feb 19, 2008, 04:09 PM // 16:09
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#14
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Jungle Guide
Join Date: Sep 2007
Guild: Untimely Demise [Err了] - SOHK
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I have to agree it is possibly going to happen the wrong person gets removed and as long as there is quick turnaround and an apology for the removal once it was clear it was unjust I am fine with it. As a company that is hearing the community continually complain about bots and cheats/exploits, I dont think any of us should get over flamed up about getting removed and reinstated in a timely matter if it was just accidental, yes it sucks, but better that they do that, then let the masses of others they got right run rampant
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Feb 19, 2008, 04:25 PM // 16:25
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#15
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Wilds Pathfinder
Join Date: Nov 2005
Location: In a cardboard box with Internet
Guild: The Order of the Frozen Tundra (TofT)
Profession: N/
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ALSO,
I am not accusing anyone of anything but,
People are bored and they start doing stuff they wouldn't have ever thought of doing before. Next thing you know, blammo!
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Feb 19, 2008, 04:34 PM // 16:34
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#16
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Krytan Explorer
Join Date: Sep 2006
Location: Pennsylvania
Profession: E/
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Quote:
Originally Posted by pkodyssey
ALSO,
I am not accusing anyone of anything but,
People are bored and they start doing stuff they wouldn't have ever thought of doing before. Next thing you know, blammo!
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I couldn't agree more with this poster.
Plus, to be frank on the matter at hand, for a company to have such a great support system as Anet's support system, where they're WILLING to admit a mistake has been made and will try and make things right again, is pretty frakking rare. If you're guility on the matter, they're not going to let you back in. Send a ticket to support, explain the situation, time, dates, district, etc, and they'll look into it. Everytime i've ever had a problem with GWs, Anet support always surprised me on how fast they get back to you.
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Feb 19, 2008, 04:40 PM // 16:40
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#17
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Alcoholic From Yale
Join Date: Jul 2007
Guild: Strong Foreign Policy [sFp]
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Quote:
Originally Posted by You can't see me
At least they're trying. Maybe not doing well, but trying.
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End of discussion.
They made a mistake. 100% of companies do.
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Feb 19, 2008, 05:17 PM // 17:17
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#18
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Desert Nomad
Join Date: Mar 2006
Location: Ganking, USA
Guild: Retired
Profession: R/
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I thought I made a mistake once, but it just turned out to be an error on my part.
Anyway......
Back in the day I ran Ghost Recon Server and sometimes we were forced to issue ip range bans to nail a cheater/jerk wad. If I was PMed on the clan site by someone caught in the range asking to get the ban removed I did, and apologized. It happens, and your account is back, move on.
R.I.P. -WCI- Sar Server
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Feb 19, 2008, 08:08 PM // 20:08
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#19
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Frost Gate Guardian
Join Date: Aug 2006
Guild: Illusions of Grandeur [Illu]
Profession: W/
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Quote:
Originally Posted by crazybanshee
Yea, I would be really pissed if I got hit with the ban stick seeing as how I don't even use textmods or buy unid'd golds.
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What? How are texmod and unid golds related to being banned?
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Feb 19, 2008, 08:15 PM // 20:15
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#20
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Desert Nomad
Join Date: Nov 2005
Location: US
Profession: R/Mo
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Neither are, I think Gaile said a long time ago you wouldn't be held responsible for buying unid's.
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